Intake & Lead Follow-up
Intake memo and conflict-list prompts, consult prep, phone and missed-call scripts, and no-pressure follow-ups with no-legal-advice guardrails built in.
Caller: “Can you tell me if they’ll drop it?”
Approved redirect: “That’s exactly what the attorney will go over with you. Let’s get you a consult time.”
Sample script- Inbound new-lead phone script
- Missed-call recovery script
- Consult prep brief prompt
- Conflict-check info extractor
- Lead-to-consult SOP
- “No legal advice” desk card
Client Communication
Plain-English status updates, court-date reminders, and a tone-and-risk check before anything is sent.
Reminder: your court date is [DATE] at [TIME]. Bring your bond paperwork.
Tone & risk check passedDocket & Court Settings
Setting-notice extraction, a weekly digest, and two-person verification for every new or changed setting.
MTWTF
Discovery Review
Video and audio workflow with timestamped summaries, checked against the source every time.
00:04:12 Officer approaches vehicle · verify against video
Drafting & Research Verification
Citation extraction and a verification protocol where AI is never the verifier.
[Authority 1]Verified
[Authority 2]Verified
[Authority 3]Check pin cite
Paralegal Ops
A daily runbook, a criminal defense matter template, and a draft-only runner agent.
- Morning: settings check
- Inbox & task queue
- End of day: handoff notes
Marketing & Content
An advertising-rule pre-check, a lawyer-advertising checklist, and review templates.
“Results guaranteed.”
Flag: implied guarantee. Remove before publishing.Firm Admin / KPIs
A weekly scorecard template and a short narrative prompt for the ops meeting.
- Speed to lead
- [ your number ]
- Settings verified
- [ your number ]
- Update cadence met
- [ your number ]
Ethics & AI Policy Kit
A fill-in firm AI-use policy, an ABA Formal Op. 512 / Texas Op. 705 orientation checklist, de-identification rules, a vendor due-diligence worksheet, and staff sign-off. Included in every tier.
Firm AI-Use Policy Template
1. Approved tools: [LIST]
2. Prohibited inputs: client names, DOBs, case numbers…
3. Verification before reliance
4. Supervision of staff and tools
Supervising attorney ________
Agent Setup
Stand up supervised, draft-only agents on your own approved platform, one role at a time.
RoleDocket agentNeversends or files